For All Your Special Occasions

Cakes to Cakes 
FAQ

Are you a licensed business?
Yes, Cakes to Cakes is a fully licensed business and inspected by the Alameda County health department.


How do I order a cake?

We prefer cake orders to be placed in person or over the phone so that we can make sure we get all the information we need from you about your cake and you can always use the email for inquiries. The first thing we need to know is the date of your event so that we can check if it is still available. When placing an order, please have an idea on how big a cake you need, or how many people you would like to feed, as well as the sort of style or design you have in mind. Tell us your theme, colors, and any specific design ideas you have.  We will also ask for detailed contact information, event information, preferred pick-up or delivery times, and a non-refundable deposit to reserve your date.


How do I order cupcakes?
Cupcakes are baked fresh upon request. Cupcake orders may be placed in person or over the phone, and must be paid in full at the time the order is placed. We require a minimum order of two dozen cupcakes. Specialty cupcakes may also be ordered that have custom-made fondant or gumpaste decorations at extra cost.


How far in advance should I place my order?
We can only accommodate a limited number of cakes, depending on the complexity of the orders. Therefore, we recommend you place your order as soon as you know the date of your event. A non-refundable deposit will reserve your date, allowing you time to finalize the details of the cake later. We recommend all cake orders be placed at least a month ahead, and cupcake orders should be placed at least a week in advance. For short notice orders, please call us for availability. Any cake requires a minimum two day notice in order to be baked off and decorated.

What are your cake prices?
Since all of our cakes are unique, and customized to you, we do not have set prices. Cakes are priced according to several different criteria. Our base prices per slice can give you a general idea of the estimated starting price of your cake. The base price includes the layered cake with flavored buttercream filling, fondant icing, and very simple decoration. Other factors that add to the price include cake sculpting, gumpaste decorations, detailed piping, painting, airbrushing, or other time consuming design elements, and delivery. Price estimates will be provided when orders are placed. All cakes must be paid in full with cash or check at least 7 days before delivery date.


Base Prices:                                                                                                                                   Party/Event Cakes: Start at $4.00/slice plus extra for more complex designs.
Wedding Cakes: Start at $5.00/slice plus extra for more complex designs.

Do you require a deposit for cake orders?
Yes. We require a non-refundable deposit of about 25% of the estimated price in order to hold your date. All wedding cake orders require a $100 non-refundable deposit to reserve the date. Our orders are taken on a first come, first serve basis. We receive a lot of inquiries for dates that are unavailable, so if an order is cancelled at the last minute, we lose business that we could have had from other orders we turned down. For this reason deposit money will not be returned if an order is cancelled. Cakes must be paid in full 7 days before the date of delivery, unless otherwise arranged. For some last minute cancellations, the full price of the cake may still be charged and is non-refundable.


Last Minute Orders:                                                                                                                                 If you have a last minute order please email us to discuss availability and pricing. If there is an open date, we may be able to fit you in depending on the size and design of your cake. In the event of last minute orders we will need immediate full payment.

Do you deliver cakes?
Yes, we do deliver. We prefer to deliver all wedding cakes and most large event cakes, as they may require some set-up. Delivery prices are calculated according to total travel distance. Local delivery cost (within Fremont)  is usually $25. For outside Fremont, add $1.5/mile.


How do I schedule a cake tasting or design consultation?
Design consultation and cake tasting are offered for big cakes or large event cakes that serve 100 people or more. For smaller cakes, we can help you over the phone and by email to come up with ideas for a fabulous cake. We require a $25 deposit for all cake tastings, which includes up to 2 cake flavor combinations of your choice. Additional flavors may also be requested for $10 each. If you choose to have Cakes to Cakes make your cake, then the tasting will be free of charge as the $25 deposit will be credited toward the final price of your order.


What flavors can I choose from for my order?
Your flavor options at Cakes to Cakes are unlimited! All of our cakes are made with alternating layers of cake and filling. Our buttercream can be made in a wide variety of flavors to complement the cake. We can accommodate almost any flavor you can dream up.

 

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